Terms of service

Effective Date: August 15, 2025

Welcome to Sarai Sleek. By purchasing from our store, you agree to the following terms and conditions:

⸻

1. General

Sarai Sleek (“we,” “our,” “us”) provides premium raw hair extensions and related products. By using our website (http://saraisleek.com) or making a purchase, you agree to be bound by these Terms of Service.

⸻

2. Products
    •    All hair sold by Sarai Sleek is 100% raw and unprocessed, unless otherwise stated.
    •    Due to the nature of raw hair, there may be slight variations in color or texture.

⸻

3. Orders & Payments
    •    All orders must be paid in full at the time of purchase.
    •    We accept major credit/debit cards and other payment methods available at checkout.
    •    Orders are processed in the order they are received.

⸻

4. Shipping & Delivery
    •    We offer local delivery within select NJ/NY areas and nationwide shipping across the United States.
    •    Shipping times vary depending on product availability and delivery location.
    •    Tracking information will be provided once your order is shipped.

⸻

5. Returns & Exchanges
    •    Due to the hygienic nature of our products, all sales are final. We do not accept returns or exchanges unless the product is defective upon arrival.
    •    Defective product claims must be reported within 3 days of delivery, with photo or video proof.

⸻

6. Intellectual Property

All content, logos, and product images on http://saraisleek.com are the property of Sarai Sleek and may not be used without permission.

⸻

7. Limitation of Liability

We are not responsible for damage caused by improper installation, care, or use of our products. Please follow all provided hair care instructions.

⸻

8. Contact Information

For questions or support, contact us at:
📧 Email: info@saraisleek.com
📞 Phone: (347) 620-7506